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Logging in to the AudioEye Platform

How to log in to the AudioEye Platform

Intended audience: AudioEye Customers, Interested Customers

Signing up for AudioEye

To create an AudioEye® account, visit AudioEye.com and use the “Get Started" button at the top of the page to sign up for a 14-day free trial. This will create an account on the AudioEye Platform containing the initial site registered.

Website header with an outlined “Get Started” button showing a visible focus ring, beside a “Talk to an Expert” button.


“Start Free 14-Day Trial” signup modal with name, work email, phone, company, website URL, and password fields, and a purple “Create Account” button.

Logging in for the first time

Users who know the email and password for their accounts should navigate to the AudioEye Platform login page and enter their email address and password to log in.

“Sign in to AudioEye” login form with email and password fields, a “Forgot password?” link, a purple “Log in” button, and a “Start a free trial” link.

Enter the email address associated with the account into the “Forgot Password” form to send a password reset link to that email address.

Password reset form asking for an email address, with a purple “Send email” button and a “Go back” link.

If an account has been set up using Single Sign On (SSO) and users cannot log in, please contact the organization’s IT department for assistance. If the IT department cannot resolve the issue, please contact the organization’s AudioEye Account Manager.

Troubleshooting

If a password reset has been requested but an email has not arrived:

  • Double-check that the email address entered in the “Reset your Password” form is the email used to sign up for the account.
  • Check that the email is not routed to a spam or junk folder.
  • If problems persist, contact AudioEye support.