Install AudioEye on a BigCommerce site

Intended Audience: BigCommerce Administrators

Steps to add AudioEye to a BigCommerce site

Before beginning:

1. Log in to the AudioEye Platform or visit AudioEye.com and use the Start Free Trial button at the top of the page to begin a 14-day free trial.
2. In the Site settings menu, activate AudioEye installation.
3. Select BigCommerce from the Installation methods dropdown.
4. Copy the AudioEye Site Code using the Copy code button.

BigCommerce Installation

1. Log in to BigCommerce.
2. In the sidebar, click/activate Storefront.
3. In the Storefront menu, select Script Manager.
4. On the Script Manager page, click/activate the Create a Script button.
5. Give your script a name, such as “AudioEye.”
6. Select Footer as the location of the page.
7. Select the option All Pages.
8. Select Script as the script type.
9. Paste the AudioEye Site Code into the Script Contents box.
10. Save the changes.

Verify Installation

1. Navigate back to the Installation page on the AudioEye Platform.
2. Activate the Verify Installation button.
3. Locate the AudioEye Accessibility Help Desk button on the website.
   

Other Resources

• BigCommerce Support: Adding and Editing Scripts

Still having trouble?

• Verify that the domain registered on the AudioEye Platform matches the domain of the site that AudioEye is being installed on.
• Note that it may take up to 24 hours after users have visited the site for accessibility monitoring data to start populating on the AudioEye Platform.
• Users with limited permissions may need to send installation instructions to an administrator. On the Installation page on the AudioEye Platform, activate the Send Instructions button to send instructions to an administrator’s email address.
• Consider using a different installation method, such as installing AudioEye with Google Tag Manager.
• If problems continue, please reach out to AudioEye support for installation help.