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General

  • Why does my score change in the the first week or two?
  • How do I purchase the additional Add-On Services mentioned on your website?
  • How long would manual remediation take on my site?
  • How often is my site Monitored?
  • What happens if I go over my plans monthly page views?
  • What changes can your JavaScript implement when installed on a site?
  • I lost my custom JavaScript before installing, how can I get it sent to me again?
  • How do I integrate the Accessibility Statement?
  • What if I don't know the number of monthly pageviews?
  • What does "pageviews monitored" mean?
  • Why do you price by pageviews?
  • Does AudioEye conduct manual testing?
  • What is Assistive Technology (AT) Testing?
  • What is an Accessibility Score?
  • What is an Accessibility Statement?
  • What standards does AudioEye use to test for accessibility?
  • What assistive tehcnology tools does AudioEye use for manual testing?
  • What is site remediation?
  • What disabilities are addressed by the AudioEye solution?
  • Are mobile and responsive sites supported by AudioEye?
  • Does AudioEye make changes impacting the visual display of my site?
  • Who is responsible for issues that impact the visual display of the site?
  • Does the AudioEye solution address third-party content and/or iframes?
  • How do I receive technical support?
  • If the AudioEye service becomes unresponsive, does it impact the performance of my website?
  • Does AudioEye impact loading times or site performance?