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  1. AudioEye
  2. Getting Started

Getting Started

Access & Login

  • How do I access my Admin Dashboard?
  • How do I sign into my account?
  • How do I add another domain to my service?
  • How do I change my account information/profile?
  • I forgot my password, what do I do?
  • How do I reset my password?
See all 7 articles

Installation

  • Install AudioEye on Your Website
  • Install the AudioEye Code on Your Website
  • I lost the AudioEye JavaScript for my website. How do I recover it?

Privacy & Security

  • Is the AudioEye service secure?
  • What is AudioEye's Privacy Policy?
  • What are AudioEye's Terms of Service?
  • How often does AudioEye perform periodic vulnerability scans on its information technology systems, networks and supporting security systems?
  • Does AudioEye store personally identifiable information (PII)?
  • What is a Content Security Policy?
See all 8 articles

Billing

  • I have questions about my billing. Where can I receive support?
  • If I commit to a monthly plan, does my subscription automatically renew every 30 days?
  • If I want to cancel my AudioEye subscription, how much notice do I need to provide?
  • If I upgrade to a higher tier plan mid month, will the amount I have paid for my current plan be deducted from my first month of the new plan?
  • How do I cancel my subscription?
  • How do I switch plans?

Support

  • How to Capture a HAR File
  • Will I be notified if a Help Desk ticket is created from my site?
  • How do I receive technical support?