Getting Started
Access & Login
- How do I access my Admin Dashboard?
- How do I sign into my account?
- How do I add another domain to my service?
- How do I change my account information/profile?
- I forgot my password, what do I do?
- How do I reset my password?
Installation
Privacy & Security
- Is the AudioEye service secure?
- What is AudioEye's Privacy Policy?
- What are AudioEye's Terms of Service?
- How often does AudioEye perform periodic vulnerability scans on its information technology systems, networks and supporting security systems?
- Does AudioEye store personally identifiable information (PII)?
- What is a Content Security Policy?
Billing
- I have questions about my billing. Where can I receive support?
- If I commit to a monthly plan, does my subscription automatically renew every 30 days?
- If I want to cancel my AudioEye subscription, how much notice do I need to provide?
- If I upgrade to a higher tier plan mid month, will the amount I have paid for my current plan be deducted from my first month of the new plan?
- How do I cancel my subscription?
- How do I switch plans?