Yes, though the level of risk depends on your jurisdiction. For businesses in the U.S., the Department of Justice has publicly stated that the Americans with Disabilities Act (ADA) applies to websites. It applies equally to all businesses, regardless of their size or type, so businesses ranging from ecommerce websites, service websites, real estate, restaurants and more would fall within the scope of the ADA. While not all courts view the severity of non-compliance in the same way, accessibility lawsuits and demand letters are sharply on the rise. Courts often rule in favor of websites needing to be more accessible. As a small business, you would be at risk of digital accessibility lawsuits if you have not yet taken action to make your site accessible.
I am a small business. Am I at risk of a digital accessibility lawsuit?
