You can cancel your subscription from the site dashboard within the Portal:
Login to your portal from https://audioeye.com
If you have multiple sites click into the dashboard for the site you want to cancel. If you only have one site you will automatically be logged into the dashboard for that site.
Click on Cancel Subscription from the dashboard menu on the left
Click through the steps in the cancellation flow to confirm your request.
Please note: Your service will remain active until the end of your current billing period, at which time you will lose access to the Visual Toolkit, Automated Fixes and Certification. We will continue to monitor your site and report on your accessibility score as long as you keep AudioEye installed on your site.
You can reactivate your service for the site at anytime by Upgrading from within the site dashboard.
Should you wish to close your account completely, and delete all data, please contact us.