You can upgrade or downgrade your subscription from the site dashboard within the Portal:
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Login to your portal from https://audioeye.com
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If you have multiple sites click into the dashboard for the site subscription you want to change. If you only have one site you will automatically be logged into the dashboard for that site.
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Click on Update Subscription from the dashboard menu on the left
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Click through the steps in the update flow to select you new plan and confirm your request.