The AudioEye Sustainable Testing and Remediation plan (“STAR plan”) provides a summary of the steps that our solution is comprised of to help facilitate a sustainable, long-term, digital accessibility strategy designed to make your website equally accessible to all users regardless of ability. The STAR plan is automatically available to customers through the client portal once AudioEye is installed.
The STAR plan is your first line of defense when responding to a demand letter or lawsuit. If you receive a demand letter or lawsuit, work with your legal counsel to determine if the STAR plan should be provided to the plaintiff. Depending upon your level of legal support with AudioEye, we may also prepare additional materials to address specific claims, so be sure to let us know if you've received a demand letter or lawsuit.