These days you can't stop anyone from suing. Given the current litigious environment, if you are an AudioEye customer and your company is in receipt of a legal demand letter, we have procedures in place to assist you.
The first step is to inform your legal counsel. AudioEye customers should then get a copy of their Sustainable Testing & Remediation (STAR) Plan by downloading it from within the Portal (Direct customers) or requesting it from their account manager if they are an Enterprise customer.
Once provided, the STAR Plan is an effective document for sending Claimant(s)/Plaintiff(s), informing them about the steps being taken and the process being fulfilled in connection with the proactive and multifaceted digital inclusion strategy being taken in connection with the AudioEye Managed or Enterprise solution.
You may also choose to add the Accessibility Statement, made available from the portal, to your site. The Accessibility Statement is a public-facing message to inform users about the steps taken and the process being fulfilled in connection with the AudioEye solution.
Managed and Enterprise customers may also share the Certification Statement as made available from the AudioEye Visual Toolkit, which attests to AudioEye's Trusted Certification and the perpetual process underway to ensure an optimal user experience for all site visitors, regardless of their individual abilities.