Addressing, resolving and/or complying with a settlement agreement is burdensome and expensive. Failing to comply with ADA-related requirements resulting in an OCR complaint can cost four or five times more than the cost of remediating an existing site.
In 2015, the Seattle Public Schools received an OCR complaint which ended in a lawsuit that culminated in a landmark settlement agreement for which costs were estimated to exceed $800,000.
Since then, there have been hundreds of OCR complaints filed against K-12 schools and institutions of higher education, including: Harvard, MIT, Maricopa Community Colleges, Arizona State University, NYU and many, many more.