Intended audience: AudioEye customers and visitors to sites using the AudioEye platform
AudioEye® is committed to improving the lives of those with disabilities. Central to this mission is our commitment to transparency about the data we collect, how it is used, and with whom it is shared. Safeguarding the personal information of visitors to our website and websites using AudioEye products and services is extremely important to us.
Certifications
AudioEye is SOC 2 Type I and SOC 2 Type II certified and HIPPA compliant.
Active monitoring
To protect the privacy and security of end users, AudioEye’s active monitoring solution does not send code snippets or snapshots back to the AudioEye Platform. Instead, active monitoring sends scan results- for example, the number of times a particular accessibility rule passed or failed- back to our servers. That data is aggregated nightly into accessibility reports.
If code is not sent back to the AudioEye Platform, how do customers find specific issues to address?
The real-time Accessibility Scanner is available to all customers receiving active monitoring services. This tool is accessed from the AudioEye Platform and can be used to identify unresolved accessibility issues on web pages directly in the browser. AudioEye also offers an Accessibility Software Development Kit (SDK) solution that web developers and software engineers can use to test code during the software development cycle, identifying specific accessibility issues as the developer scans.
Where can I find more information about AudioEye’s data privacy and security?
For more information on AudioEye’s data privacy and security, refer to the following resources:
- AudioEye’s Privacy Policy
- AudioEye’s Data Processing Agreement (DPA)
- AudioEye’s Terms of Service
- Customers and potential customers may request access to the AudioEye Trust Center to obtain SOC 2, PEN testing, insurance, and other documentation.
If you have questions about the AudioEye Privacy Policy or your possible rights, please contact us at (866) 541-0080 or privacy@audioeye.com.